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Privacy

Privacy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site; information that may include but is not limited to, your contact information (such as name, email address, etc.) payment details (including payment card number, security code, expiration date, cardholder name, and billing address), shipping information (including the shipping address and phone number), etc. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited.

By recording this information we are able to process, validate, confirm, verify, deliver, and track your purchases along with manage refunds if necessary. The system also allows us to maintain a record of your past purchases.

We also may disclose information about you when we are required to do so by law or when we believe disclosure is necessary or appropriate to prevent physical harm, financial loss, or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge, or transfer all or a portion of our business or assets.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS

Mobile Terms of Service

Last updated: May 23, 2023

The Heartstone Farm mobile message service (the "Service") is operated by Heartstone Farm (“Heartstone Farm”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Heartstone Farm’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Heartstone Farm through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Heartstone Farm. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18557952320 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Heartstone Farm mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18557952320 or email FARMERDAN@HEARTSTONEFARM.ME.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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