Terms of service

 

Welcome to Heartstone Farm's Ecommerce Site! By accessing or using our website, you agree to comply with the following Terms of Service ("Terms"), which govern your use of our site, including any purchases you make through it. Please read these terms carefully before using our site.

  1. Use of Site You may only use our site for lawful purposes and in accordance with these Terms. You must not use our site in any way that violates any applicable federal, state, local or international law or regulation or infringes on the rights of others.

  2. Intellectual Property Rights All content on our site, including but not limited to text, graphics, logos, images, audio clips, data compilations, software, and code, is the property of Heartstone Farm or its suppliers and is protected by United States and international copyright laws. You may not reproduce, modify, distribute, or display any content from our site without our prior written consent.

  3. Product Information and Availability We strive to provide accurate and up-to-date information about our products on our site, including product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free, complete, or current. We reserve the right to modify or discontinue any product or service offered on our site without notice at any time.

  4. Promotional Terms & Discount Code Combinability Promotional offers, discount codes, and site wide promotions are subject to change and may not be combined with other offers unless expressly stated.

    Only one dollar-off or percentage-off discount may be applied per order. Free gift promotions or shipping incentives may be combined with a qualifying discount offer unless otherwise specified.

    Store credit, rewards, and gift cards are not considered promotional discounts and may be applied in accordance with their respective terms.

    We reserve the right, in our sole discretion, to determine eligibility, modify promotion rules, restrict combinability, or refuse the application of any promotion at any time. Promotions have no cash value and may be limited, discontinued, or revoked without notice.

  5. Ordering and Payment When you place an order through our site, you are making an offer to purchase the products in your order. We reserve the right to refuse or cancel any order for any reason at any time. Payment must be made in full before we ship your order.

  6. Shipping and Delivery We will make every effort to ship your order as quickly as possible. However, we cannot guarantee a delivery date or time, and we are not responsible for any delays or damages that may occur during shipping. We are not responsible for any customs fees or duties incurred during international shipping.

  7. Refunds We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may contact us by email or phone. 

  8. Disclaimer of Warranties We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of any content or product on our site. All products are provided "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  9. Limitation of Liability In no event shall Heartstone Farm or its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our site or the products purchased through it.

  10. Governing Law and Jurisdiction These Terms and your use of our site shall be governed by and construed in accordance with the laws of the state of Maine, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or your use of our site shall be brought exclusively in a federal or state court located in Maine.

  11. Changes to Terms of Service We reserve the right to modify or update these Terms of Service at any time without notice. Your continued use of our site following any changes to these terms constitutes your acceptance of those changes.

  12. SMS Terms By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of Heartstone Farm at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders). Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply “STOP” to any message. For help, contact us at farmerdan@heartstonefarm.me. Heartstone Farm is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://heartstonefarm.com/policies/privacy-policy).

By using our site, you agree to these Terms of Service. If you do not agree to these terms, please do not use our site.