Privacy policy

At Heartstone Farm, we take the privacy of our customers very seriously. This privacy policy outlines how we collect, use, and protect the information you provide to us when using our ecommerce site.

  1. Information Collection and Use We collect various types of information from customers, including personal information such as your name, email address, mailing address, and payment information. This information is collected when you create an account on our site, place an order, or subscribe to our newsletter. We use this information to fulfill orders, provide customer service, and send marketing communications. We may also collect non-personal information, such as your IP address and browsing history, to improve our site and marketing efforts.

  2. Cookies We use cookies on our site to enhance your experience and gather non-personal information. Cookies are small text files that are stored on your device when you visit our site. They allow us to remember your preferences and personalize your experience on our site. You can disable cookies in your browser settings, but this may affect the functionality of our site.

  3. Security We take the security of your information seriously and use industry-standard measures to protect it. We encrypt sensitive information such as payment details and use secure servers to store your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

  4. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who help us to fulfill orders, process payments, and provide customer service. We may also share non-personal information with third-party analytics and marketing providers to improve our site and marketing efforts.

  5. Your Choices You have the right to access, modify, or delete your personal information at any time by logging into your account on our site or contacting us directly. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

  6. Changes to this Policy We reserve the right to modify this privacy policy at any time, so we encourage you to review it regularly. If we make significant changes, we will notify you by email or through a notice on our site.

If you have any questions or concerns about our privacy policy, please contact us at info@heartstonefarm.com.