Refund policy

REFUND AND RETURN POLICY

Because we ship perishable items, we are unable to accept returns due to food safety regulations.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds/Replacements

If you receive the wrong product or your shipment is damaged or unusable, we will either issue a refund or replace your order.  Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at farmerdan@heartstonefarm.me.

Since we ship perishable products that can't be restocked or resold, we're unable to accept returns. Please contact our customer service via email or phone if you have any issues and we will address them. 

For customer service, please email - farmerdan@heartstonefarm.me OR call (207)897-1780.